Do you need to manage a project but don’t have a PC? No problem! In this article, we will show you how to use help desk software. We will provide an overview of the best project help desk software and walk you through the installation process. So if you are new to help desk software, you will be able to get started quickly and easily. Let’s get started!

The Steps to Follow:

  1. The first step is to decide which help desk software you want to use. There are many different options available, so it is important to do some research and find the one that best suits your needs.
  2. Once you have decided on the software, the next step is to download and install it. Most project management software is available for free, so you should not have any trouble finding it.
  3. However, if you do encounter any difficulties, there are plenty of online resources that can help you get started.
  4. Once you have installed the it help desk software, the next step is to create a project. This can be done by clicking on the “Create Project” button in the software’s main window.
  5. A new window will appear where you will need to enter the project’s name, description, and start date.
  6. Once you have entered this information, you can then add tasks to the project. To do this, simply click on the “Add Task” button and enter the task’s name, description, and due date.

Tracking Progress:

  • As you complete tasks in your help desk software, you can track your progress by clicking on the “My Progress” tab. This will show you a list of all the tasks that are currently assigned to you as well as their status.
  • If a task is completed, it will be marked with a green checkmark.
  • If it is not yet complete, it will be marked with a red X. You can also see how much work has been completed on each task by looking at the progress bar.


As you can see, using a help desk software is a breeze! With just a few clicks, you can get started managing your projects like a pro. So what are you waiting for? Give it a try today!


We hope you found this article helpful! With the guide, you should now be able to use the help desk software with ease. Once you get started, you will be a pro in a few days!